Caregiver decision guide
How to Find New Hospital Senior Care Services Near You
Most families don't know hospitals now offer five senior care programs that reduce readmissions and improve recovery. Learn what these services are and how to ask your discharge planner about them.
The discharge packet may look complete. It may include medication changes, follow-up appointments, home health orders, wound-care instructions, and a phone number to call if something goes wrong. Still, for an older adult leaving the hospital in 2026, that packet may not name every hospital-affiliated senior care service worth asking about.
If you are searching for new hospital senior care services near me, the most useful answer is not a glossy list of “innovations.” It is a short set of names you can say out loud to the discharge planner before your parent leaves the floor: hospital-at-home, an Acute Care for Elders unit, a senior care navigator, PACE, and enhanced transitional care.

Not every hospital offers all five. Some programs have strict eligibility rules. Some are only available in certain states or service areas. But families often hear about them only if they ask in the right language, and that is the part that should not be left to luck.
The Five Names to Ask For Before Discharge
Here is the plain version to keep in your notes app or write on the back of the discharge folder.
| Service to ask about | What it may change | Best time to ask |
|---|---|---|
| Hospital-at-home | Whether your parent can receive hospital-level acute care at home instead of staying in a hospital bed | While your parent is still admitted or in the emergency department |
| ACE unit | Whether your parent can be cared for on a hospital unit designed to reduce functional decline in older adults | At admission or as soon as you realize the stay may last more than a day |
| Senior care navigator | Whether one named person can help translate options, appointments, services, and next steps | Before the discharge meeting |
| PACE | Whether a long-term medical and social care program could help your parent remain in the community | Before discharge if your parent has major ongoing needs, or soon after |
| Enhanced transitional care | Whether someone will actively manage the handoff home, transportation, case management, and follow-up barriers | Before leaving the hospital |
These are not replacements for traditional services such as home health, home care, hospice, respite, or nursing home care. If you are trying to sort out those categories, use a traditional senior-care comparison guide alongside this conversation. The programs here are different because they are usually connected to a hospital, health system, Medicare demonstration authority, or community care-transition network.
Hospital-at-Home Is the One to Ask About First
Hospital-at-home is exactly what the name sounds like, with one important clarification: it is not ordinary home health. In approved programs, eligible patients receive hospital-level acute care in their own homes, with clinical monitoring, in-person visits, virtual physician or nursing support, medication management, and a hospital team still responsible for the episode of care.

This model has moved well past the pilot-project stage, although it is not everywhere. As of February 2026, 366 hospitals across 139 health systems in 37 states had CMS approval to provide acute hospital care at home under the federal waiver pathway.[1] That still leaves many communities without access, and even in a participating hospital, not every diagnosis, home setup, or safety situation will qualify.
The reason hospital-at-home deserves the most urgent question is that the outcome data are concrete enough to matter at a kitchen-table level. Mass General Brigham reported a 7% 30-day readmission rate for hospital-at-home patients compared with 23% for traditional inpatient care in data discussed in the Annals of Internal Medicine. Ohio State reported 9.2% versus 16%. Marshfield Clinic reported a 44% reduction in readmissions and patient satisfaction above 90%.[1]
Those figures do not mean hospital-at-home is safer for every older adult. They do mean it is reasonable to ask whether your parent has been screened for it, especially if the alternative is several more days in a hospital bed followed by a rushed discharge home.
The policy piece matters because hospitals need a payment and regulatory pathway before they can build these programs at scale. The Medicare hospital-at-home waiver was extended for five years, through 2030, in the Consolidated Appropriations Act, 2026.[2] CMS describes Acute Hospital Care at Home as a program that lets approved hospitals treat eligible patients in their homes while still providing acute inpatient-level services.[3]
For a caregiver, the question is not “Do you have any innovative programs?” That is too easy to answer vaguely. Ask this instead: “Is my parent eligible for your hospital-at-home or acute hospital care at home program, and if not, what specific criterion rules them out?”
What Might Make Hospital-at-Home a No
A hospital may say no because the program does not operate in your area, because your parent’s condition requires services that cannot safely be delivered at home, because the home environment is not workable, or because staffing coverage is not available. A no is not automatically neglect. A no without anyone checking eligibility is the part worth challenging.
ACE Units Are Built Around What Hospitalization Does to Older Bodies
An Acute Care for Elders unit, often called an ACE unit, is a specialized hospital unit for older adults, commonly adults age 70 and older. The point is not a nicer room. The point is to organize hospital care around problems that can quietly worsen during admission: mobility loss, confusion, medication complications, nutrition, discharge planning, and the risk of leaving the hospital weaker than when the illness began.
The evidence base is not new-flashy, but it is solid. A review of the ACE model describes three randomized clinical trials showing reduced functional decline during hospitalization and lower nursing home placement rates, without increasing costs.[4] That is the kind of outcome families feel later, when the question becomes whether Mom can still get to the bathroom or Dad can still manage the two steps into the house.
The limitation is availability. ACE units are often concentrated at academic medical centers, and many community hospitals do not have a dedicated unit. Still, even if the hospital does not have an ACE unit, the question can open a useful door: “Do you have an ACE unit, geriatric consult service, or older-adult care pathway for inpatients?”
A Senior Care Navigator Can Make the System Speak Human
A senior care navigator is not a single national job title with one standard description. In some hospitals or health systems, the navigator helps older adults and families understand care options, schedule follow-up, connect with community services, and avoid getting bounced among departments. In other places, similar work may be done by a geriatric care coordinator, patient navigator, social worker, or aging services specialist.
This is the service families may need most when they are too tired to ask polished questions. Henry Ford Health’s senior care navigator program expanded from 2 to 8 clinics over 4 years and served more than 250 patients, according to a published case study.[5] Riverside Health describes senior care navigators with Certified Senior Advisor credentials who help older adults and families identify needs and connect with appropriate resources.[6]
Do not wait for someone to offer this role. Ask the bedside nurse, case manager, or patient advocate: “Does your hospital have a senior care navigator, geriatric navigator, or aging services navigator who can meet with us before discharge?” If the answer is no, ask whether the hospital has a geriatric clinic, complex care clinic, or community resource desk that accepts post-discharge referrals.
A navigator will not magically create services that do not exist. The value is narrower and still important: one person may be able to name the next call, the next appointment, the next form, and the next person responsible. In a discharge process full of departments, that kind of naming can prevent days of drift.
PACE Is Powerful, but Eligibility-Bound
PACE stands for Program of All-Inclusive Care for the Elderly. It is designed for adults 55 and older who qualify for nursing home level of care but can live safely in the community with support. PACE combines medical care, social services, adult day services, transportation, medications, therapies, and care coordination through an interdisciplinary team.[7]
It is not a quick add-on for every hospital discharge. It is a comprehensive long-term care model with eligibility rules, service areas, and enrollment steps. As of the data cited by NCOA, PACE had 194 programs serving 87,750 participants across 33 states and the District of Columbia.[7] CMS also maintains official information on PACE and directs people to Medicare resources for finding programs.[8]
The cost question needs care. For people with Medicare and Medicaid who qualify, PACE may be covered differently than it is for someone without Medicaid. NCOA notes that monthly PACE costs can be substantial for people who do not have Medicare or Medicaid coverage, with cited estimates around $4,000 to $5,000 per month from a third-party source.[7] Before anyone signs enrollment papers, ask exactly what your parent would owe under their Medicare, Medicaid, and state rules.
PACE belongs in a hospital-discharge conversation when your parent’s needs are not temporary: repeated admissions, progressive frailty, dementia with medical complexity, unsafe gaps at home, or a realistic risk of nursing home placement. Ask: “Is there a PACE program in my parent’s ZIP code, and can we get a referral or contact information before discharge?”
Enhanced Transitional Care Covers the Boring Failures That Cause Real Trouble
Some of the most dangerous discharge problems sound ordinary: no ride to the follow-up visit, no one picked up the new medication, the home oxygen delivery did not happen, the daughter thought home health was coming Monday but the agency never received the order, or the patient did not understand which blood pressure pill was stopped.
Enhanced transitional care is the umbrella for services that try to manage that handoff instead of hoping the family can catch every loose thread. It may include case management, transportation help, medication review, in-home support, follow-up calls, benefits connections, and coordination between the hospital, primary care, community agencies, and family caregivers.
The readmission problem is large enough that it should not be treated as a family’s personal failure. USAging reports that nearly 1 in 5 Medicare patients, about 2.6 million individuals, are readmitted within 30 days, costing Medicare more than $26 billion annually. Its 2025 Area Agency on Aging National Survey found that 38% of Area Agencies on Aging provide care transitions services, including transportation, in-home care, and case management.[9]
That last number matters because the hospital may not be the only doorway. If the discharge planner does not know of an internal transitional care program, ask for a referral to the local Area Agency on Aging, or contact the agency yourself and say: “My parent is being discharged from the hospital. Do you provide care transitions support, transportation help, in-home support, or case management after discharge?”
How to Find These Services Near You
There is no single national “near me” directory that reliably shows hospital-at-home, ACE units, senior navigators, PACE, and transitional care programs in one place. The practical route is less elegant: ask the hospital directly, search with the exact service names, and use public aging and Medicare tools where they exist.

Start With the Discharge Planner, but Be Specific
A general question like “Is there anything else?” often gets a general answer. Use service names.
- “Does this hospital offer hospital-at-home or acute hospital care at home?”
- “Has my parent been screened for hospital-at-home eligibility?”
- “Do you have an ACE unit, geriatric unit, or geriatric consult team?”
- “Can we meet with a senior care navigator, geriatric navigator, or patient navigator before discharge?”
- “Is there an enhanced transitional care program or post-discharge case management program?”
- “Is PACE available in my parent’s ZIP code, and can you refer us or give us the local contact?”
If you are worried about sounding difficult, use a neutral phrase: “I know not every patient qualifies, but I want to make sure we have asked about the programs that might apply before discharge is final.” That is not arguing. That is care coordination.
Ask the Patient Advocate if the Floor Is Moving Too Fast
If the discharge conversation is already sliding toward “transport will be here soon,” ask for the hospital patient advocate or patient relations office. Say: “We need help understanding whether any hospital-affiliated senior care programs are available before discharge. We are specifically asking about hospital-at-home, geriatric care, navigation, transitional care, and PACE referral options.”
A patient advocate may not control eligibility, but they can often find the right department faster than a family can from a hallway chair.
Search the Hospital Website With Exact Terms
Hospital websites do not always place these services where a caregiver would expect. Search the hospital or health system name with each term separately:
- “hospital at home”
- “acute hospital care at home”
- “ACE unit” or “Acute Care for Elders”
- “geriatric navigator” or “senior care navigator”
- “transitional care” or “care transitions”
- “PACE” plus your city, county, or ZIP code
If a page appears, do not assume the bedside team knows your parent might qualify. Bring the page title or program phone number back to the discharge planner and ask how referrals work.
Use Medicare and CMS Resources for PACE
PACE is the easiest of the five to look up through official public channels because it is a defined Medicare and Medicaid program. Use CMS and Medicare resources to check whether a PACE organization serves your parent’s area, then call the program directly to ask about eligibility, enrollment timing, and cost under your parent’s coverage.[8]
Call the Local Area Agency on Aging for Care Transitions
Area Agencies on Aging are often the overlooked bridge between the hospital and the home. They may know local transportation programs, caregiver support, meal services, benefits counseling, in-home help, evidence-based programs, and care transitions partnerships. Use the phrase “care transitions after hospital discharge” when you call.
If the agency says it does not provide care transitions directly, ask who does in the county. The second name they give you may be more useful than the first no.
When to Push, and What to Accept
Push when no one has checked eligibility. Push when the plan depends on a family caregiver doing skilled follow-up without training. Push when transportation, medication pickup, equipment delivery, or follow-up appointments are treated as if they will arrange themselves. Push when “standard discharge plan” seems to mean “we are done once the paperwork prints.”
Accept that some answers will be no. Hospital-at-home may not operate in your state or service area. An ACE unit may not exist at the hospital where your parent was admitted. A senior navigator may have a different title or may be outpatient-only. PACE may not serve the ZIP code or may not fit your parent’s coverage. Transitional care may be run through a community agency rather than the hospital.
The goal is not to win every request. The goal is to keep a better option from being missed because nobody named it.
The Same-Day Ask List
If you are reading this from the parking lot, the hallway, or the chair beside the bed, use this short version.
- Ask the discharge planner: “Has my parent been screened for hospital-at-home?”
- Ask whether the hospital has an ACE unit, geriatric unit, or geriatric consult team.
- Ask for a senior care navigator, geriatric navigator, or patient navigator consult before discharge.
- Ask whether PACE serves your parent’s ZIP code if long-term nursing-home-level care may be needed.
- Ask for enhanced transitional care, post-discharge case management, or a referral to the local Area Agency on Aging.
- Ask what exact person or program owns the handoff after your parent leaves the hospital.
Not every hospital will offer these services, and not every older adult will qualify. But asking by name can uncover programs that never appear in the ordinary discharge packet, and it is much easier to ask while your parent is still inside the system than two weeks later, when everyone is home and the confusion has already become the family’s problem.
References
- 4 Providers Turning Hospital-at-Home into a Care Delivery Transformation Juggernaut — AHA, March 10, 2026
- Lawmakers extend CMS hospital-at-home waiver for five years — AMA
- Acute Hospital Care at Home — CMS QualityNet
- The Acute Care for Elders Unit Model of Care — PMC
- A case study from a senior care navigator program — PMC
- Senior Care Navigators — Riverside Health
- What is PACE And Who Can Get It? — NCOA
- Program of All-Inclusive Care for the Elderly (PACE) — CMS
- Care Transitions — USAging
Questions to bring to a clinician or OT
This is not medical, legal, or a family's final decision — only a framework. Bring these questions to a clinician, occupational therapist, or your local Area Agency on Aging.
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